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Blog

Your website is a beautiful, branded piece of art. Customers are ordering left and right, boxes are shipping out, and you’re feeling pretty darn good about things. But… (oh no, there’s a but. Why is there always a but?!) how is your fulfillment experience working for your customers? Yep, I said fulfillment experience. Putting your product in a brown cardboard box and slapping a shipping label on it works. And that’s what most e-commerce retailers do. But oh, fulfillment can be so. much. more. You can stand out by creating a moment of unexpected joy for your customers that will...